Survey on Our Services

Oregon Board of Professional Counselors and Therapists

You recently contacted the Oregon Board of Professional Counselors and Therapists for services or information. The Board would appreciate receiving your opinion on the level of service provided. May we ask a few minutes of your time to complete and return this brief survey. Your response will help to improve future services provided by the Board.

(1)

What service(s) did Oregon Board of Professional Counselors and Therapists provide?

Licensing / Renewals

Consumer Complaints

Other Assistance

(2)

TIMELINESS
How do you rate the timeliness of services provided by the Oregon Board of Professional Counselors and Therapists?

Excellent	Good	Fair	Poor

Don't Know

(3)

ACCURACY
How do you rate the ability of the Oregon Board of Professional Counselors and Therapists to provide services correctly the first time?

Excellent	Good	Fair	Poor

Don't Know

(4)

HELPFULNESS
How do you rate the helpfulness of the Oregon Board of Professional Counselors and Therapists employees?

Excellent	Good	Fair	Poor

Don't Know

(5)

EXPERTISE
How do you rate the knowledge and expertise of the Oregon Board of Professional Counselors and Therapists employees?

Excellent	Good	Fair	Poor

Don't Know

(6)

AVAILABILITY OF INFORMATION
How do you rate the availability of information at the Oregon Board of Professional Counselors and Therapists?

Excellent	Good	Fair	Poor

Don't Know

(7)

OVERALL SERVICE
How do you rate the overall quality of service provided by the Oregon Board of Professional Counselors and Therapists?

Excellent	Good	Fair	Poor

Don't Know

(8)

How does the service you received at Oregon Board of Professional Counselors and Therapists compare to that provided by other states?

Excellent	Good	Fair	Poor

Don't Know

Do you have any additional comments?